Program Coordinators are instrumental in the success of hosting our wide variety of on land programs. This position holds all the information for how to deliver each program successfully. With support from the Program Manager and other operations departments, a Program Coordinator is accountable for ensuring all aspects of program delivery are communicated to the appropriate parties.
This position reports to the Program Manager.
Qualifications:
- Organized, detail oriented, punctual, self-motivated, and flexible
- Strong computer (e.g. Microsoft Office – Word, Excel, and Google Drive, Documents, and Gmail), oral, and written communication skills
- Kindness, conscientiousness, and strategic thinking
- Ability to work well with different kinds of people in a fast paced environment
- Possess a guest service mindset and commitment to presenters and participants having a positive experience.
Responsibilities:
- Ownership of the planning and organizing for the delivery of on land programs
- Collaborate with Program Developers, Program Manager, and presenters to define specific needs for each assigned program.
- Organize and communicate work required by each department to deliver programs successfully
- Serve as the DMC liaison for program participants shortly before, during, and after the program. This includes oral and written communication as well as an orientation presentation at the start of the program.
- Respond to requests from presenters and participants, and think proactively and creatively when requests cannot be easily accommodated
- Willing availability outside of standard working hours to meet program needs
- Coordinate with Online Programs Manager for Hybrid Programs
- Maintain organized records of the planning, execution, and debriefing process in accordance with standard departmental procedures
Compensation and Benefits for Year-Round Employees:
- $14.42 per hour (living at DMC); salary adjustment available for staff living off-land in their own housing
- Participation in DMC’s Paid Time Off and Paid Sick Leave program (estimated 10 days of PTO accrued in first year of employment, 12 days in second year, 15 days in third and fourth years, 20 days in fifth and subsequent years)
- If choosing to live at DMC, low-cost housing and meal plan required (currently a combined $375.00 per month)
- Free participation in staff classes and programs